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All systems operational

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Monitors

Modern Health Application Services

Uptime 12 days 11 hours 10 minutes 39 seconds

Operational

Mar 22, 2025
Uptime 100.000 %
Mar 23, 2025
Uptime 100.000 %
Mar 24, 2025
Uptime 100.000 %
Mar 25, 2025
Uptime 100.000 %
Mar 26, 2025
Uptime 100.000 %
Mar 27, 2025
Uptime 100.000 %
Mar 28, 2025
Uptime 100.000 %
Mar 29, 2025
Uptime 100.000 %
Mar 30, 2025
Uptime 100.000 %
Mar 31, 2025
Uptime 100.000 %
Apr 01, 2025
Uptime 100.000 %
Apr 02, 2025
Uptime 100.000 %
Apr 03, 2025
Uptime 100.000 %
Apr 04, 2025
Uptime 100.000 %
Apr 05, 2025
Uptime 100.000 %
Apr 06, 2025
Uptime 100.000 %
Apr 07, 2025
Uptime 99.391 %
Apr 08, 2025
Uptime 100.000 %
Apr 09, 2025
Uptime 100.000 %
Apr 10, 2025
Uptime 100.000 %
Apr 11, 2025
Uptime 100.000 %
Apr 12, 2025
Uptime 100.000 %
Apr 13, 2025
Uptime 100.000 %
Apr 14, 2025
Uptime 100.000 %
Apr 15, 2025
Uptime 100.000 %
Apr 16, 2025
Uptime 100.000 %
Apr 17, 2025
Uptime 100.000 %
Apr 18, 2025
Uptime 100.000 %
Apr 19, 2025
Uptime 100.000 %
Apr 20, 2025
Uptime 100.000 %

Uptime over the past 30 days99.979 % uptime

Modern Health Authentication Service

Uptime 390 days 2 hours 48 minutes 41 seconds

Operational

Mar 22, 2025
Uptime 100.000 %
Mar 23, 2025
Uptime 100.000 %
Mar 24, 2025
Uptime 100.000 %
Mar 25, 2025
Uptime 100.000 %
Mar 26, 2025
Uptime 100.000 %
Mar 27, 2025
Uptime 100.000 %
Mar 28, 2025
Uptime 100.000 %
Mar 29, 2025
Uptime 100.000 %
Mar 30, 2025
Uptime 100.000 %
Mar 31, 2025
Uptime 100.000 %
Apr 01, 2025
Uptime 100.000 %
Apr 02, 2025
Uptime 100.000 %
Apr 03, 2025
Uptime 100.000 %
Apr 04, 2025
Uptime 100.000 %
Apr 05, 2025
Uptime 100.000 %
Apr 06, 2025
Uptime 100.000 %
Apr 07, 2025
Uptime 100.000 %
Apr 08, 2025
Uptime 100.000 %
Apr 09, 2025
Uptime 100.000 %
Apr 10, 2025
Uptime 100.000 %
Apr 11, 2025
Uptime 100.000 %
Apr 12, 2025
Uptime 100.000 %
Apr 13, 2025
Uptime 100.000 %
Apr 14, 2025
Uptime 100.000 %
Apr 15, 2025
Uptime 100.000 %
Apr 16, 2025
Uptime 100.000 %
Apr 17, 2025
Uptime 100.000 %
Apr 18, 2025
Uptime 100.000 %
Apr 19, 2025
Uptime 100.000 %
Apr 20, 2025
Uptime 100.000 %

Uptime over the past 30 days100 % uptime

Chat

Uptime 1931 days 21 hours 1 minute 53 seconds

Operational

Mar 22, 2025
Uptime 100.000 %
Mar 23, 2025
Uptime 100.000 %
Mar 24, 2025
Uptime 100.000 %
Mar 25, 2025
Uptime 100.000 %
Mar 26, 2025
Uptime 100.000 %
Mar 27, 2025
Uptime 100.000 %
Mar 28, 2025
Uptime 100.000 %
Mar 29, 2025
Uptime 100.000 %
Mar 30, 2025
Uptime 100.000 %
Mar 31, 2025
Uptime 100.000 %
Apr 01, 2025
Uptime 100.000 %
Apr 02, 2025
Uptime 100.000 %
Apr 03, 2025
Uptime 100.000 %
Apr 04, 2025
Uptime 100.000 %
Apr 05, 2025
Uptime 100.000 %
Apr 06, 2025
Uptime 100.000 %
Apr 07, 2025
Uptime 100.000 %
Apr 08, 2025
Uptime 100.000 %
Apr 09, 2025
Uptime 100.000 %
Apr 10, 2025
Uptime 100.000 %
Apr 11, 2025
Uptime 100.000 %
Apr 12, 2025
Uptime 100.000 %
Apr 13, 2025
Uptime 100.000 %
Apr 14, 2025
Uptime 100.000 %
Apr 15, 2025
Uptime 100.000 %
Apr 16, 2025
Uptime 100.000 %
Apr 17, 2025
Uptime 100.000 %
Apr 18, 2025
Uptime 100.000 %
Apr 19, 2025
Uptime 100.000 %
Apr 20, 2025
Uptime 100.000 %

Uptime over the past 30 days100 % uptime

Incident history

Platform Services Impacted

Resolved | Mar 18, 2025 | 13:30 GMT+00:00

We are actively investigating a disruption to our platform services where both member and provider functionality have been impacted.

We will continue to update as the investigation continues.

We believe core functionality of the platform is beginning to restore and both member and provider platforms should be available for clients. We will continue to monitor and update with more information

We believe the incident is now resolved. We will continue to monitor the platform closely to mitigate any further disruptions. Thank you for your patience

Application access issues.

Resolved | Nov 11, 2023 | 20:09 GMT+00:00

All systems are up and running

+Show history

  • Open | Nov 11, 2023 | 18:24 GMT+00:00

    We are currently experiencing issues with our backend service.

    While we are diligently working to resolve this issue, users might experience difficulties while trying to access our platform. We’ll provide updates soon.

Application access issues.

Resolved | Aug 02, 2023 | 18:00 GMT+00:00

Issue has been fixed, you should be able to access the application normally.

+Show history

  • Open | Aug 02, 2023 | 15:00 GMT+00:00

    We are currently experiencing issues with our authentication service.

    While we are diligently working to resolve this issue, users might experience difficulties while trying to access our platform. We’ll provide updates soon.

Application access issues and increased latency

Resolved | Jan 03, 2023 | 16:00 GMT+00:00

The issues of latency across the platform have now been restored to an acceptable threshold and members should now have restored availability of the platform.

Delays with our email deliverability service

Resolved | Dec 19, 2022 | 20:00 GMT+00:00

Email deliverability service restored.

+Show history

  • Open | Dec 19, 2022 | 17:00 GMT+00:00

    We are currently experiencing delays with our email deliverability service.

    While we are diligently working to resolve this issue, outbound emails are currently being backlogged. They will be sent as soon as we are able to restore the service.

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