Refreshed
Uptime 12 days 11 hours 10 minutes 39 seconds
Uptime over the past 30 days99.979 % uptime
Uptime 390 days 2 hours 48 minutes 41 seconds
Uptime over the past 30 days100 % uptime
Uptime 1931 days 21 hours 1 minute 53 seconds
Uptime over the past 30 days100 % uptime
Resolved | Mar 18, 2025 | 13:30 GMT+00:00
We are actively investigating a disruption to our platform services where both member and provider functionality have been impacted.
We will continue to update as the investigation continues.
We believe core functionality of the platform is beginning to restore and both member and provider platforms should be available for clients. We will continue to monitor and update with more information
We believe the incident is now resolved. We will continue to monitor the platform closely to mitigate any further disruptions. Thank you for your patience
Resolved | Nov 11, 2023 | 20:09 GMT+00:00
All systems are up and running
Open | Nov 11, 2023 | 18:24 GMT+00:00
We are currently experiencing issues with our backend service.
While we are diligently working to resolve this issue, users might experience difficulties while trying to access our platform. We’ll provide updates soon.
Resolved | Aug 02, 2023 | 18:00 GMT+00:00
Issue has been fixed, you should be able to access the application normally.
Open | Aug 02, 2023 | 15:00 GMT+00:00
We are currently experiencing issues with our authentication service.
While we are diligently working to resolve this issue, users might experience difficulties while trying to access our platform. We’ll provide updates soon.
Resolved | Jan 03, 2023 | 16:00 GMT+00:00
The issues of latency across the platform have now been restored to an acceptable threshold and members should now have restored availability of the platform.
Resolved | Dec 19, 2022 | 20:00 GMT+00:00
Email deliverability service restored.
Open | Dec 19, 2022 | 17:00 GMT+00:00
We are currently experiencing delays with our email deliverability service.
While we are diligently working to resolve this issue, outbound emails are currently being backlogged. They will be sent as soon as we are able to restore the service.