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All systems operational

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Monitors

Modern Health Application Services

Uptime 39 days 4 hours 11 minutes 17 seconds

Operational

Apr 17, 2025
Uptime 100.000 %
Apr 18, 2025
Uptime 100.000 %
Apr 19, 2025
Uptime 100.000 %
Apr 20, 2025
Uptime 100.000 %
Apr 21, 2025
Uptime 100.000 %
Apr 22, 2025
Uptime 100.000 %
Apr 23, 2025
Uptime 100.000 %
Apr 24, 2025
Uptime 100.000 %
Apr 25, 2025
Uptime 100.000 %
Apr 26, 2025
Uptime 100.000 %
Apr 27, 2025
Uptime 100.000 %
Apr 28, 2025
Uptime 100.000 %
Apr 29, 2025
Uptime 100.000 %
Apr 30, 2025
Uptime 100.000 %
May 01, 2025
Uptime 100.000 %
May 02, 2025
Uptime 100.000 %
May 03, 2025
Uptime 100.000 %
May 04, 2025
Uptime 100.000 %
May 05, 2025
Uptime 100.000 %
May 06, 2025
Uptime 100.000 %
May 07, 2025
Uptime 100.000 %
May 08, 2025
Uptime 100.000 %
May 09, 2025
Uptime 100.000 %
May 10, 2025
Uptime 100.000 %
May 11, 2025
Uptime 100.000 %
May 12, 2025
Uptime 100.000 %
May 13, 2025
Uptime 100.000 %
May 14, 2025
Uptime 100.000 %
May 15, 2025
Uptime 100.000 %
May 16, 2025
Uptime 100.000 %

Uptime over the past 30 days100 % uptime

Modern Health Authentication Service

Uptime 416 days 19 hours 49 minutes 19 seconds

Operational

Apr 17, 2025
Uptime 100.000 %
Apr 18, 2025
Uptime 100.000 %
Apr 19, 2025
Uptime 100.000 %
Apr 20, 2025
Uptime 100.000 %
Apr 21, 2025
Uptime 100.000 %
Apr 22, 2025
Uptime 100.000 %
Apr 23, 2025
Uptime 100.000 %
Apr 24, 2025
Uptime 100.000 %
Apr 25, 2025
Uptime 100.000 %
Apr 26, 2025
Uptime 100.000 %
Apr 27, 2025
Uptime 100.000 %
Apr 28, 2025
Uptime 100.000 %
Apr 29, 2025
Uptime 100.000 %
Apr 30, 2025
Uptime 100.000 %
May 01, 2025
Uptime 100.000 %
May 02, 2025
Uptime 100.000 %
May 03, 2025
Uptime 100.000 %
May 04, 2025
Uptime 100.000 %
May 05, 2025
Uptime 100.000 %
May 06, 2025
Uptime 100.000 %
May 07, 2025
Uptime 100.000 %
May 08, 2025
Uptime 100.000 %
May 09, 2025
Uptime 100.000 %
May 10, 2025
Uptime 100.000 %
May 11, 2025
Uptime 100.000 %
May 12, 2025
Uptime 100.000 %
May 13, 2025
Uptime 100.000 %
May 14, 2025
Uptime 100.000 %
May 15, 2025
Uptime 100.000 %
May 16, 2025
Uptime 100.000 %

Uptime over the past 30 days100 % uptime

Chat

Uptime 1958 days 14 hours 2 minutes 32 seconds

Operational

Apr 17, 2025
Uptime 100.000 %
Apr 18, 2025
Uptime 100.000 %
Apr 19, 2025
Uptime 100.000 %
Apr 20, 2025
Uptime 100.000 %
Apr 21, 2025
Uptime 100.000 %
Apr 22, 2025
Uptime 100.000 %
Apr 23, 2025
Uptime 100.000 %
Apr 24, 2025
Uptime 100.000 %
Apr 25, 2025
Uptime 100.000 %
Apr 26, 2025
Uptime 100.000 %
Apr 27, 2025
Uptime 100.000 %
Apr 28, 2025
Uptime 100.000 %
Apr 29, 2025
Uptime 100.000 %
Apr 30, 2025
Uptime 100.000 %
May 01, 2025
Uptime 100.000 %
May 02, 2025
Uptime 100.000 %
May 03, 2025
Uptime 100.000 %
May 04, 2025
Uptime 100.000 %
May 05, 2025
Uptime 100.000 %
May 06, 2025
Uptime 100.000 %
May 07, 2025
Uptime 100.000 %
May 08, 2025
Uptime 100.000 %
May 09, 2025
Uptime 100.000 %
May 10, 2025
Uptime 100.000 %
May 11, 2025
Uptime 100.000 %
May 12, 2025
Uptime 100.000 %
May 13, 2025
Uptime 100.000 %
May 14, 2025
Uptime 100.000 %
May 15, 2025
Uptime 100.000 %
May 16, 2025
Uptime 100.000 %

Uptime over the past 30 days100 % uptime

Incident history

Platform Services Impacted

Resolved | Mar 18, 2025 | 13:30 GMT+00:00

We are actively investigating a disruption to our platform services where both member and provider functionality have been impacted.

We will continue to update as the investigation continues.

We believe core functionality of the platform is beginning to restore and both member and provider platforms should be available for clients. We will continue to monitor and update with more information

We believe the incident is now resolved. We will continue to monitor the platform closely to mitigate any further disruptions. Thank you for your patience

Application access issues.

Resolved | Nov 11, 2023 | 20:09 GMT+00:00

All systems are up and running

+Show history

  • Open | Nov 11, 2023 | 18:24 GMT+00:00

    We are currently experiencing issues with our backend service.

    While we are diligently working to resolve this issue, users might experience difficulties while trying to access our platform. We’ll provide updates soon.

Application access issues.

Resolved | Aug 02, 2023 | 18:00 GMT+00:00

Issue has been fixed, you should be able to access the application normally.

+Show history

  • Open | Aug 02, 2023 | 15:00 GMT+00:00

    We are currently experiencing issues with our authentication service.

    While we are diligently working to resolve this issue, users might experience difficulties while trying to access our platform. We’ll provide updates soon.

Application access issues and increased latency

Resolved | Jan 03, 2023 | 16:00 GMT+00:00

The issues of latency across the platform have now been restored to an acceptable threshold and members should now have restored availability of the platform.

Delays with our email deliverability service

Resolved | Dec 19, 2022 | 20:00 GMT+00:00

Email deliverability service restored.

+Show history

  • Open | Dec 19, 2022 | 17:00 GMT+00:00

    We are currently experiencing delays with our email deliverability service.

    While we are diligently working to resolve this issue, outbound emails are currently being backlogged. They will be sent as soon as we are able to restore the service.

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