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All systems operational

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Monitors

Modern Health Application Services

Uptime 67 days 21 hours 50 minutes 46 seconds

Operational

May 16, 2025
Uptime 100.000 %
May 17, 2025
Uptime 100.000 %
May 18, 2025
Uptime 100.000 %
May 19, 2025
Uptime 100.000 %
May 20, 2025
Uptime 100.000 %
May 21, 2025
Uptime 100.000 %
May 22, 2025
Uptime 100.000 %
May 23, 2025
Uptime 100.000 %
May 24, 2025
Uptime 100.000 %
May 25, 2025
Uptime 100.000 %
May 26, 2025
Uptime 100.000 %
May 27, 2025
Uptime 100.000 %
May 28, 2025
Uptime 100.000 %
May 29, 2025
Uptime 100.000 %
May 30, 2025
Uptime 100.000 %
May 31, 2025
Uptime 100.000 %
Jun 01, 2025
Uptime 100.000 %
Jun 02, 2025
Uptime 100.000 %
Jun 03, 2025
Uptime 100.000 %
Jun 04, 2025
Uptime 100.000 %
Jun 05, 2025
Uptime 100.000 %
Jun 06, 2025
Uptime 100.000 %
Jun 07, 2025
Uptime 100.000 %
Jun 08, 2025
Uptime 100.000 %
Jun 09, 2025
Uptime 100.000 %
Jun 10, 2025
Uptime 100.000 %
Jun 11, 2025
Uptime 100.000 %
Jun 12, 2025
Uptime 100.000 %
Jun 13, 2025
Uptime 100.000 %
Jun 14, 2025
Uptime 100.000 %

Uptime over the past 30 days100 % uptime

Modern Health Authentication Service

Uptime 445 days 13 hours 28 minutes 49 seconds

Operational

May 16, 2025
Uptime 100.000 %
May 17, 2025
Uptime 100.000 %
May 18, 2025
Uptime 100.000 %
May 19, 2025
Uptime 100.000 %
May 20, 2025
Uptime 100.000 %
May 21, 2025
Uptime 100.000 %
May 22, 2025
Uptime 100.000 %
May 23, 2025
Uptime 100.000 %
May 24, 2025
Uptime 100.000 %
May 25, 2025
Uptime 100.000 %
May 26, 2025
Uptime 100.000 %
May 27, 2025
Uptime 100.000 %
May 28, 2025
Uptime 100.000 %
May 29, 2025
Uptime 100.000 %
May 30, 2025
Uptime 100.000 %
May 31, 2025
Uptime 100.000 %
Jun 01, 2025
Uptime 100.000 %
Jun 02, 2025
Uptime 100.000 %
Jun 03, 2025
Uptime 100.000 %
Jun 04, 2025
Uptime 100.000 %
Jun 05, 2025
Uptime 100.000 %
Jun 06, 2025
Uptime 100.000 %
Jun 07, 2025
Uptime 100.000 %
Jun 08, 2025
Uptime 100.000 %
Jun 09, 2025
Uptime 100.000 %
Jun 10, 2025
Uptime 100.000 %
Jun 11, 2025
Uptime 100.000 %
Jun 12, 2025
Uptime 100.000 %
Jun 13, 2025
Uptime 100.000 %
Jun 14, 2025
Uptime 100.000 %

Uptime over the past 30 days100 % uptime

Chat

Uptime 1987 days 7 hours 42 minutes 1 second

Operational

May 16, 2025
Uptime 100.000 %
May 17, 2025
Uptime 100.000 %
May 18, 2025
Uptime 100.000 %
May 19, 2025
Uptime 100.000 %
May 20, 2025
Uptime 100.000 %
May 21, 2025
Uptime 100.000 %
May 22, 2025
Uptime 100.000 %
May 23, 2025
Uptime 100.000 %
May 24, 2025
Uptime 100.000 %
May 25, 2025
Uptime 100.000 %
May 26, 2025
Uptime 100.000 %
May 27, 2025
Uptime 100.000 %
May 28, 2025
Uptime 100.000 %
May 29, 2025
Uptime 100.000 %
May 30, 2025
Uptime 100.000 %
May 31, 2025
Uptime 100.000 %
Jun 01, 2025
Uptime 100.000 %
Jun 02, 2025
Uptime 100.000 %
Jun 03, 2025
Uptime 100.000 %
Jun 04, 2025
Uptime 100.000 %
Jun 05, 2025
Uptime 100.000 %
Jun 06, 2025
Uptime 100.000 %
Jun 07, 2025
Uptime 100.000 %
Jun 08, 2025
Uptime 100.000 %
Jun 09, 2025
Uptime 100.000 %
Jun 10, 2025
Uptime 100.000 %
Jun 11, 2025
Uptime 100.000 %
Jun 12, 2025
Uptime 100.000 %
Jun 13, 2025
Uptime 100.000 %
Jun 14, 2025
Uptime 100.000 %

Uptime over the past 30 days100 % uptime

Incident history

Platform Services Impacted

Resolved | Mar 18, 2025 | 13:30 GMT+00:00

We are actively investigating a disruption to our platform services where both member and provider functionality have been impacted.

We will continue to update as the investigation continues.

We believe core functionality of the platform is beginning to restore and both member and provider platforms should be available for clients. We will continue to monitor and update with more information

We believe the incident is now resolved. We will continue to monitor the platform closely to mitigate any further disruptions. Thank you for your patience

Application access issues.

Resolved | Nov 11, 2023 | 20:09 GMT+00:00

All systems are up and running

+Show history

  • Open | Nov 11, 2023 | 18:24 GMT+00:00

    We are currently experiencing issues with our backend service.

    While we are diligently working to resolve this issue, users might experience difficulties while trying to access our platform. We’ll provide updates soon.

Application access issues.

Resolved | Aug 02, 2023 | 18:00 GMT+00:00

Issue has been fixed, you should be able to access the application normally.

+Show history

  • Open | Aug 02, 2023 | 15:00 GMT+00:00

    We are currently experiencing issues with our authentication service.

    While we are diligently working to resolve this issue, users might experience difficulties while trying to access our platform. We’ll provide updates soon.

Application access issues and increased latency

Resolved | Jan 03, 2023 | 16:00 GMT+00:00

The issues of latency across the platform have now been restored to an acceptable threshold and members should now have restored availability of the platform.

Delays with our email deliverability service

Resolved | Dec 19, 2022 | 20:00 GMT+00:00

Email deliverability service restored.

+Show history

  • Open | Dec 19, 2022 | 17:00 GMT+00:00

    We are currently experiencing delays with our email deliverability service.

    While we are diligently working to resolve this issue, outbound emails are currently being backlogged. They will be sent as soon as we are able to restore the service.

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